Backdrop Cam support

Requirements

A Mac with Apple silicon running macOS 15 Sequoia or later. Backdrop Cam sends 1280×720 at 30 fps to the app you call with.

First time

  1. Open Backdrop Cam

    The setup window walks you through approving Backdrop Cam and camera access, with a green tick for each step.

  2. Add a background video

    Click Add a Video… or the + tile, choose from Photos or Finder, or drag a file in.

  3. Choose Backdrop Cam in your app

    Then turn off the app's own background effect.

  4. Turn on Open at Login

    So Backdrop Cam is ready whenever a call starts.

Guides for each app

If something looks wrong

You seeDo this
A “Backdrop Cam” card instead of youBackdrop Cam isn't running. Open it, and turn on Open at Login.
Backdrop Cam missing in the appReload the browser tab or restart the app; check the popover's status line.
“Approve Backdrop Cam”System Settings → General → Login Items & Extensions → Camera Extensions → turn on Backdrop Cam.
“Camera access is off”System Settings → Privacy & Security → Camera → turn on Backdrop Cam.
Doubled or odd edgesTurn off the meeting app's own background or blur effect.
Hands or hair look roughSettings → Cut-out → Best, and adjust Edge softness.
Anything elseSettings → Self-test, then contact us with what it shows.

Uninstalling

Settings → Uninstall… removes Backdrop Cam (macOS may ask for your password), turns off Open at Login and moves the app to the Trash. You can keep or delete your videos.

Contact

Report a problem or ask a question on GitHub Issues.