Backdrop Cam support
Requirements
A Mac with Apple silicon running macOS 15 Sequoia or later. Backdrop Cam sends 1280×720 at 30 fps to the app you call with.
First time
Open Backdrop Cam
The setup window walks you through approving Backdrop Cam and camera access, with a green tick for each step.
Add a background video
Click Add a Video… or the + tile, choose from Photos or Finder, or drag a file in.
Choose Backdrop Cam in your app
Then turn off the app's own background effect.
Turn on Open at Login
So Backdrop Cam is ready whenever a call starts.
Guides for each app
If something looks wrong
| You see | Do this |
|---|---|
| A “Backdrop Cam” card instead of you | Backdrop Cam isn't running. Open it, and turn on Open at Login. |
| Backdrop Cam missing in the app | Reload the browser tab or restart the app; check the popover's status line. |
| “Approve Backdrop Cam” | System Settings → General → Login Items & Extensions → Camera Extensions → turn on Backdrop Cam. |
| “Camera access is off” | System Settings → Privacy & Security → Camera → turn on Backdrop Cam. |
| Doubled or odd edges | Turn off the meeting app's own background or blur effect. |
| Hands or hair look rough | Settings → Cut-out → Best, and adjust Edge softness. |
| Anything else | Settings → Self-test, then contact us with what it shows. |
Uninstalling
Settings → Uninstall… removes Backdrop Cam (macOS may ask for your password), turns off Open at Login and moves the app to the Trash. You can keep or delete your videos.
Contact
Report a problem or ask a question on GitHub Issues.